Guest FAQs

  • We only partner with vetted venues that meet our cleanliness standards. CleanSpace monitors guest feedback through our internal review system and provides venues with regular reports, so issues are flagged quickly and addressed.

  • Venues set the fee, but we recommend they keep it cheaper than their lowest-priced menu item.

  • After payment, you’ll instantly get the location synced to your map. Just show your QR code when you arrive — that’s it.

  • We’re launching in Hong Kong first, with more cities coming soon.

 Partner FAQs

  • Reviews are private and internal — no public star ratings, no Yelp-style takedowns. They’re just for CleanSpace quality checks and to give you helpful feedback. Think “insight,” not “internet drama.”

  • CleanSpace is designed as a premium service, not a discount bathroom app. Guests see your venue as a partner offering a clean, reliable amenity—boosting reputation, not hurting it.

  • CleanSpace access is locked behind a digital paywall. Customers see your venue details only after completing payment, and they can only enter using a one-time confirmation QR code. This system ensures that every visit is intentional and verified.

  • Besides welcoming guests as usual? No — CleanSpace is designed to run in the background with no daily admin.

  • We believe in proving value first. That’s why your first three months are commission-free. After that, we earn through a small share (20% or less) of each paid restroom visit. No setup fees, no hidden costs.